Cloth face coverings are not intended to replace other recommended measures to stop the transmission of germs or contagions, including social distancing, and washing your hands. WiseGuise adheres to CDC and scientifically studied fabric mask covering guidelines, but is not considered PPE, is not an FDA-approved product, and does not guarantee protection from any virus or communicable disease.
Due to the nature of our product and exposure risks, we cannot accept returns or exchanges. All items including preorders, custom orders, and gift cards are also not refundable or returnable.
If your product is defective or was damaged in transit, please contact us at hello@wiseguise.la within 7 days of receiving your order. If you think the damage was as a result of the carrier, please also file a shipping damage claim with the carrier. For any other questions, please reach out!
Please keep in mind that every monitor displays colors differently, so actual colors may vary slightly. We work extremely hard to ensure our photos are as accurate as possible.