Questions

Need help or want to say hello?

Questions? Comments? Suggestions?

Check out our FAQs below and get in touch anytime by filling out the form at the bottom of the page. You can also reach out by emailing us at hello@wiseguise.la. We look forward to hearing from you!

Product Details

What is WiseGuise?

WiseGuise is the face mask that's unforgettable because it’s #AlwaysOn. Every WiseGuise features our patent pending design that allows the face mask to transform into a stylish bracelet, headband, or neckband when it's not being used as a mask.

Security and protection are our first priority. WiseGuise is designed to keep the inside cotton fabric that touches the face free of outside contaminants, by never being exposed to the elements when used as an accessory.  

What makes WiseGuise so special?

WiseGuise is more than an unforgettable face mask. It's super comfortable, helps protects against germs, makes a snug fit so eyeglasses don't fog, and secures around the back of the neck to eliminate ear tension with an adjustable strap. Machine washable and reusable, it’s the last face mask you’ll ever buy! 

How is WiseGuise constructed?

WiseGuise features a robust double-layer defensive barrier, combining Premium 600 Thread Count 100% Natural Cotton and a 90% polyester–10% Spandex weave highly breathable chiffon. Studies show the combination of the two layers create a highly effective filtration system, providing both a mechanic and electrostatic barrier.

(Article Last Retrieved 9/22/2020)

Do you offer customization?

Yes. Have an idea for a wedding or bachelor/ette party favor? Want to create the perfect client gift and amplify your company’s brand? Looking to place a custom order for your school or university? Awesome - we're your guys! Whatever you’re looking for, our talented design team will work with you to create an unforgettable WiseGuise for any occasion and every body.

Where is WiseGuise manufactured?

WiseGuise is designed and manufactured locally in Los Angeles. We’re proud to help keep our friends and neighbors working during these uncertain times. Learn more about our mission and purpose.

Is WiseGuise reusable and washable?

Absolutely! WiseGuise can be washed over and over again, without losing shape or getting damaged. Throw it in with your regular laundry with like colors. Tumble dry in the dryer on low. Do not bleach. Do not iron. Do not dry clean.

Shipping + Returns

How much does shipping cost and where do you ship?

Good news, we offer free shipping to all 50 United States and the District of Columbia for orders over $30. For orders less than $30, there is a flat rate of $3 for standard USPS shipping. Expedited shipping is also available for an additional cost.

We are also excited to announce that we ship worldwide. Please note the recipient is responsible for shipping, duties, tariffs, or customs fees that may be incurred. 

When will my WiseGuise arrive?

You will receive an email once your items have shipped with all available order tracking information. We aim to ship all orders from our Los Angeles facility within 5 business days. Please note that orders can be delayed due to carrier delays and other factors outside of our control.

Is WiseGuise returnable?

Unfortunately, no. Due to the nature of our product we cannot accept returns or exchanges. However, if there is an issue with your WiseGuise get in touch and we guarantee we'll make it right.

Sizing

Will WiseGuise stay on my face?

Yes. Each WiseGuise creates a secure yet comfortable seal across your face and secures around the back of your neck with an adjustable band. Get full coverage protection and say goodbye to painful tension around your ears.

Is there a WiseGuise sizing chart?

Our WiseGuise is designed for everyone ages 12 and up. Each WiseGuise has a fully adjustable band, meaning it perfectly fits the daintiest and burliest of humans — as a mask, a bracelet, a neckband, and a headband.

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